OEM/MRO Authorized Sales & Support

Transparent commercial terms and structured collaboration that foster long-term, win-win growth between international principals, defence clients, and private operators.

Market Access & Sales Enablement

  • Territory development, key‑account management, pipeline creation
  • Pricing frameworks, multi‑year support agreements, and offset localisation
  • Distributor & service‑centre onboarding; governance for resellers and partners

Tendering & Contracts

  • RFI/RFP/RFQ management, compliance documentation, and contract red‑lining
  • Navigation of public-sector and defence procurement frameworks
  • Post‑award mobilisation with SLA and KPI-based delivery models

Warranty & Customer Support

  • Claim registration, investigation, and root-cause liaison with principals
  • Goodwill credit negotiation and resolution pathways
  • Field support coordination with escalation management

Market Enablement & Training

  • Demo programmes, technical roadshows, and “train-the-trainer” sessions
  • Localized documentation, IPC alignment, and language adaptation
  • In-country VMI / consignment hubs with structured governance

OEM/MRO Authorized
Sales & Support

We act as your authorized regional conduit for sales and support—owning the commercial cycle end-to-end while protecting your brand integrity and operational standards across civil and defence sectors.

Market Access & Sales Enablement

  • Territory development, key‑account management, pipeline creation
  • Pricing frameworks, multi‑year support agreements, and offset localisation
  • Distributor & service‑centre onboarding; governance for resellers and partners

Tendering & Contracts

  • RFI/RFP/RFQ response management, compliance documentation, and contract red‑lining
  • Navigation of public-sector and defence procurement frameworks
  • Post-award mobilisation with SLA and KPI-based delivery models

Warranty & Customer Support

  • Claim registration, investigation, and root-cause liaison with principals
  • Goodwill credit negotiation and resolution pathways
  • Field support coordination with escalation management

Market Enablement & Training

  • Demo programmes, technical roadshows, and “train-the-trainer” sessions
  • Localized documentation, IPC alignment, and language adaptation
  • In-country VMI / consignment hubs with structured governance

MRO Coordination & Modifications
(Coordination Only)

We provide independent, non-certifying coordination and project oversight with approved maintenance and design organizations. Our expertise lies in vendor selection, commercial orchestration, scheduling, and records management—serving both civilian and defence aviation platforms. We do not perform maintenance or issue certificates.

- What We Coordinate

  • Vendor scouting and qualification
  • Scoping & RFQs, quotation harmonisation, and timeline monitoring
  • Work-package planning, logistics (ferry, parts routing), and milestone reviews
  • Records collation and delivery kits as issued by licensed organizations
  • Commercial governance, variation control, and warranty follow-up

- Typical Projects We Can Manage

  • Engine / APU shop visits and landing-gear overhauls
  • Avionics and connectivity upgrades, modification programs, and STCs

Clear Line of Responsibility All certifying actions (CRS / release-to-service, maintenance, testing, or calibrations) are executed solely by licensed and contracted organizations. Apex Avion acts strictly as a coordinator and commercial / documentation interface.

Aviation Parts

And Material Procurement

We source and supply certified, traceable aviation components and consumables globally—supporting both operators and defence organizations with compliant, responsive AOG solutions through optimized procurement and logistics frameworks.

Capabilities:

  • AOG (Aircraft on Ground) Support: Rapid sourcing and delivery to minimize downtime.
  • OEM-Approved Spare Parts & Tooling: Genuine components backed by certification.
  • Consolidated Procurement for Operators: Streamlined, cost-efficient purchasing solutions.
  • Import / Export & Customs Coordination: Full documentation and regulatory management for international shipments.

How Can We Help?